Legal
Privacy Policy
How NewLeaf handles information for credit restoration and debt negotiation support. Not credit counseling.
What we collect
Contact details you submit (such as email), portal usage data needed to operate the service, and information you choose to provide about your credit file or accounts for restoration and negotiation support.
How we use information
To authenticate you (email OTP), operate the client portal, support disputes and negotiation workflows, communicate about your account, and meet legal or security obligations. We do not sell your personal information.
Sharing
We may share data with service providers that help us run the portal (hosting, messaging, payment processors) under contractual protections, and when required by law. Twenty CRM is used as an internal view for specialists — not a consumer-facing login.
Cookies
See our Cookie Policy for essential cookies and portal handoff storage on this marketing site.
Your choices
You may request access, correction, or deletion where applicable law allows. For California residents, additional CCPA rights may apply — including rights related to sale/share of personal information. We do not sell personal information as described in this policy.
Contact
Privacy questions: info@newleaf.financial. Enrolled customers also receive binding privacy terms in the portal enrollment packet, which controls if there is a conflict with this summary.
Summary for newleaf.financial. Related: Cookies · Terms · Service Agreement · Accessibility.
How we’re structured · plain English
Clear about what NewLeaf is — and isn’t.
FinTech SaaS
NewLeaf is a financial technology company. Subscription covers software to read your credit report, track disputes, log creditor communications, and learn your rights — plus live guidance 24/7.
Settlements
NewLeaf is not a debt settlement company and does not settle debts as your settlement provider. You can negotiate with creditors through the app when that path fits. Larger cases may be referred to independent partners — partners may charge their own fees. NewLeaf does not collect a fee based on the amount of debt settled or the amount saved.
Banking
NewLeaf is not a bank and does not take deposits. Any financing or banking services, when available, come from separate partners under their own terms.
$100 satisfaction
Paid programs include a $100 satisfaction guarantee / refund under the enrollment window in your Service Agreement. It does not promise score changes, deletions, or settlements.
Support · 24/7 channels
One call, one text, one email, or one click — support channels are available around the clock for billing questions and account help.
Ready when you are.
Continue with email. We send a one-time code — nothing to install.
Continue with email