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Start with your situation

Explore identity-theft recovery.

Organize unfamiliar-account evidence and explore official identity-theft recovery steps.

Start my free reviewYour review starts free, and you choose whether to accept a referral.
Skip the visual story
YOUR STARTING PICTURE → YOUR SUPPORTING STORY → YOUR CHOICEScroll to follow the story
01 / Your starting picture

Start with what happened.

Organize unfamiliar-account evidence and explore official identity-theft recovery steps.

See the records to gather
newleafFictional example
Your recovery record

Make the unfamiliar easier to explain.

IDENTITY RECOVERY / EXAMPLE FILEOne unfamiliar account.

The concern stays with your recovery record.

Recovery recordOfficial report · example
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Reporting concernCedar account · ownership

Start official recovery steps at IdentityTheft.gov.

An unfamiliar account is marked for review.
02 / Your supporting story

Keep the context connected.

The unfamiliar item on a report. Relevant identity-theft reports and dispute responses. Dates and records of related communications.

Understand the available support
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Your supporting file

Every piece finds its place.

Original notice12 Oct · correspondence
Account statement16 Oct · supporting record
Contact log18 Oct · 3 entries
YOUR SUPPORTING FILEOne concern. Three records.

The originals, kept together.

NoticeStatementContact history
A notice, a statement and a contact log.
03 / Your next conversation

Choose with the details in view.

Understand the professional’s identity, role and written terms. An individual review helps clarify what may fit; you decide whether to continue.

Find my starting point
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Your conversations

A conversation with the file behind it.

Your review conversationExample messages · never sent
2 messages
Your question

Where should I keep the collector’s letter and the dates I was contacted?

Original notice.pdf12 Oct · connected to this question
Example reply

The original record gives the question its context.

A specific question starts the conversation.

Illustrative data. Your circumstances and independent review shape the possible paths.

Find the support that fits.

Who this may suit

An account or activity may not be yours, and you need a clear recovery record.

What this helps you do

  • Gather the unfamiliar item and official recovery records.
  • Keep disputed information easy to identify.
  • Make your supporting story easier to review.
What an individual review needs to confirm

Evidence and the account circumstances matter. Any possible legal claim needs a qualified attorney’s assessment.

Start official recovery steps at IdentityTheft.gov; fraud alerts and freezes are separate options.

Understand first.
Decide with the facts.

Protect your information and document the account that may not be yours.

What the review can—and cannot—tell you

Identity-theft and possible legal claims need evidence. Only a qualified attorney can assess a lawsuit; a questionnaire does not create representation.

A credit report adds account detail, but your notices, communications, contracts and budget matter too. Any urgent court deadline comes first.

How your review moves forward.

  1. 1

    Build your starting picture

    Tell us about your accounts, payment pressure and what happened. Optional hardship context helps explain your situation.

  2. 2

    Review evidence and options

    Consider rights concerns, disputed information and suitable repayment or specialist paths. These can be separate tracks.

  3. 3

    Choose before sharing

    Before a referral, see the professional’s identity, role, availability and terms. Ask about fees and any referral compensation; choose whether to continue.

Your decision.
With the details in view.

Independent counsel can evaluate potential claims, remedies and representation.

NewLeaf’s software and education are separate from independent professional services. A review does not guarantee case acceptance, compensation or an outcome.

Find my next stepRead the plain-language guide