A purchase, loan, lease and property-linked financing are different obligations.
Reviewed October 18, 2026 · General U.S. consumer educationGather purchase and financing documents.
Read this part of the guideCompare what was represented with the records you kept.
Keep dated evidence of the specific concern.
Read this part of the guideThe originals, kept together.
Ask for individual contract and financing review.
Read this part of the guideA short guide to the information behind a collection letter.
Read the complete guidePublic learning. No paid plan required.
Illustrative data. Your circumstances and independent review shape the possible paths.
A sales or financing concern is a reason to gather evidence. It does not prove that the contract can be cancelled or the balance removed.
Keep the installation contract and every separate financing document. Identify who sold the system, who installs it and who receives payments; those may be different companies.
Save written sales representations, pricing, payment schedules, installation and service records, and correspondence about the problem. A specialist can review the financing structure and the specific concern.
Ask about state availability, the professional’s scope and costs before authorizing a referral. Do not assume that an ordinary unsecured-debt settlement program fits a solar loan or property-related obligation.
Read the primary guidance and check current requirements for your situation.
This guide is educational. It does not determine eligibility, establish an attorney-client relationship or promise an outcome. Court deadlines, claim deadlines and state-specific requirements may differ. Seek a qualified professional for individual advice.